Frequently Asked Questions
Questions? Contact us anytime at support@imwithjesus.com
Need more details about returns, damaged items, or exchanges?
View Full Refund & Returns Policy →
ORDERS & SHIPPING
Need more details about returns, damaged items, or exchanges?
View Full Refund & Returns Policy →
How long does shipping take?
All IWJ products are made to order and typically ship within 5–8 business days. Once your order ships, tracking information will be emailed automatically.
SIZING & FIT
Where can I find sizing charts?
You can view detailed sizing charts on each product page and on our Size Guide page.
Do I send returns to the fulfillment provider?
No. Any approved return requests must be sent directly to the IWJ return address provided by our support team. At the cost of the customer. Do not send items back to the manufacturer or fulfillment facility.
IWJ reserves the right to deny returns, refunds, or exchanges that do not meet the conditions outlined above.
Can I return or exchange items?
Because each item is made to order, we currently do not offer returns or exchanges for incorrect sizing or buyer’s remorse.
However, if your item arrives damaged, misprinted, or incorrect, we will make it right.
Can I cancel an order after placing it?
Because all IWJ products are made to order, production begins shortly after an order is placed.
If you need to make changes or request a cancellation, please contact us as soon as possible. Once an order enters production, it may already be in the process of being created and can no longer be modified or canceled.
Please review sizing and order details carefully before completing checkout.

